Returns & Warranty Policy

At Mission, we stand by the quality of our products. Our return and warranty policy ensures that you receive the best possible experience with your purchase.

One-Year Limited Warranty

All products are backed by a one-year warranty covering manufacturing defects. If you encounter any issues due to a defect in materials or workmanship, please Contact Us for assistance.

Returns & Eligibility

We accept returns only for products with verified manufacturing defects. To be eligible for a return:

• The product must have a demonstrable defect in materials or workmanship.
• The return request must be submitted within one (1) calendar year from the date of purchase.
• Proof of purchase (e.g., order confirmation, receipt) is required.
• The product must be returned in its original condition and packaging.

Non-Returnable Items

We do not accept returns for:

• Normal wear and tear, accidental damage, or misuse.
• Products damaged due to improper installation, handling, or unauthorized modifications.
• Buyer’s remorse or dissatisfaction unrelated to defects.

Return Process

1. Contact our support team with your order details and a description of the issue.
2. If approved, we will provide return instructions, including a return shipping address.
3. The customer is responsible for return shipping costs unless the defect is confirmed.
4. Once received and inspected, we will process a replacement or refund as appropriate.

Refunds & Replacements

• If a return is approved, we may offer either a replacement or a refund, depending on product availability.
• Refunds are issued within 5-10 business days after the returned item is inspected.

For further inquiries, please Contact Us.